I've spent two decades building operational infrastructure in organizations that didn't have it — turning ambiguity into systems, and systems into outcomes. The career path has been genuinely weird — live music, culinary, global advocacy — and every turn added something useful. Turns out the skills that make a kitchen run during service and the skills that make a PMO function under pressure are more similar than you'd think.
At Global Citizen, I built the PMO from the ground up and have led it for nearly a decade — cross-functional programs spanning 100+ stakeholders, multimillion-dollar portfolios, and events with global reach. I operate at 30,000 feet and in the weeds, often simultaneously.
When AI started changing what operational leverage actually looked like, I got curious and stayed curious. opsIQ — a Slack-native LMS that generates quizzes from SOPs and administers them automatically — went from zero to production on Cloudflare's developer platform with no engineering team and $0.28 in infrastructure costs. I find systems gaps and close them. Recently the tools available for doing that got dramatically more interesting.
Current role
Sr. Director, PMO — Global Citizen
Certification
PMP
Domains
PMO · Events · AI Ops · Partnerships
Background
Live Music · Culinary · Nonprofit · Retail
Based
Brooklyn, NY